Latest Articles & Insights

Digitization is the new norm in the ever-evolving regulatory landscape of the government sector. One of the biggest challenges in the government sector is to streamline operations without compromising security. Salesforce Government Cloud stands at the forefront of this governmental technology renaissance. According to a government spending analysis report by Gartner, the federal government alone…

Artificial intelligence used to be an incomprehensible idea only a decade back. However, technological advancements and the ever-growing need to make businesses more efficient and target-driven have made artificial intelligence more relevant than ever.  As per a survey, 73% of companies in the USA have already adopted AI tools over the last year and this…

Gone are the days when all the legwork was put on the sales team to manually collect, analyze, share and manage customer data for effective decision making processes. Today, the world is digital and so are the businesses that now rely on CRM. This use of CRM tools and softwares to make informed business decisions…

One of the factors driving business success in this century is a relentless focus on managing customer relationships. And for this, Salesforce is excelling at it for organizations that have embraced this game-changer CRM. Be it in streamlining operations, enhancing customer interactions, or driving growth, Salesforce is the way to go. But, along the way…

Plumlogix, in collaboration with Carahsoft, successfully hosted an exclusive webinar titled “A City Official’s Journey: Harnessing Salesforce Simplicity for Transformative Solutions to Common & Complex Government Challenges” on Tuesday, March 5th, 2024. Overview The webinar aimed to provide insights into leveraging Salesforce solutions for addressing common and complex challenges faced by the government entities. The…

Digital transformation is the process of empowering an organization by scaling up the use of advanced technological solutions. The digital transformation journey of an organization enables it to reinvent its true operational, technical and marketing potential through the adoption of the latest technologies. With the mainstream adoption of advanced technologies like AI, machine learning and…

Salesforce DevOps is the combination of development and operations practices integrated with Salesforce, a Customer Relationship Management (CRM) platform. CRMs, like Salesforce, are designed to manage and analyze customer interactions throughout the customer journey. The link between Salesforce DevOps and CRM lies in the seamless integration of development processes with the CRM platform to enhance…

Amidst the COVID-19 pandemic, over 1.5 billion students transitioned to online education, catalyzing a significant paradigm shift in the way educational institutions operate.  This pivotal change prompted a multitude of schools and universities to initiate comprehensive digital transformation strategies, aiming to facilitate a seamless learning experience.  With projections indicating a doubling of global spending on…

Salesforce is a powerful Customer Relationship Management (CRM) platform that has transcended the business world and made significant inroads into the nonprofit sector.  Renowned for its flexibility, scalability, and user-friendly interface, Salesforce offers robust solutions designed to meet the unique needs of nonprofits, hence the introduction of Salesforce for Nonprofits, also dubbed Nonprofit Success Pack (NPSP)….

The future of technological innovations looks bright in 2024 with several new advancements lined up to be introduced throughout the year. The year 2024 has already started with a core emphasis on technologies that will enhance the standard of living and augment the capabilities of modern-day operating systems. From artificial intelligence to the evolutionary 5G…

In the dynamic sector of B2B ecommerce, staying ahead is challenging for businesses. However, the journey to achieving the e-commerce goals can be easier with a proactive approach and by keeping an eye on all the latest trends. As Plumlogix prepares for 2024, it is an ideal time to look at some of the most…

The Salesforce Winter ’24 Release is here featuring information about several notable enhancements and updates. The release notes will help get familiar with the key areas of improvement and how the newly introduced upgrades will enhance the operational efficiency of the Salesforce ecosystem.   Here is everything you need to know about the Salesforce Winter ’24…

Salesforce has been at the forefront of innovation and practicality, delivering top-notch CRM services to its global clientele for more than two decades now. From technological advancements aimed at streamlining business operations to introducing avant-garde solutions to seamlessly manage large volumes of data, Salesforce has continued to exceed the expectations of its customers year after…

DevOps refers to the set of practices and cultural philosophies that aim to improve collaborative efficiency between software development and IT operations teams. DevOps break down silos between traditionally separate development and operations functions, fostering a collaborative environment where teams can work seamlessly together. What is Salesforce DevOps DevOps is mostly used for automation, collaboration,…

Salesforce government cloud is a robust and highly secure platform for government agencies to manage, track, and analyze data. The citizen-centric solution plays a vital role in maximizing the success of government and public sector agencies by providing a customizable cloud platform.  Salesforce government cloud empowers organizations to expedite their digital transformation and accomplish short-term…