As student expectations continue to evolve, education institutions and nonprofits face mounting pressure to deliver seamless support, personalized experiences, and operational efficiency, all while preparing for future growth.

This whitepaper highlights how College Possible, a leading nonprofit helping students achieve their college dreams, partnered with Plumlogix to unify data, modernize engagement, and deploy AI-powered solutions using Salesforce Education Cloud and Agentforce.

What’s Inside?

Inside this whitepaper, you’ll learn how Plumlogix helped College Possible:

• Break down data silos across two Salesforce orgs and eight cities
• Centralize student records into a single source of truth
• Deploy AI-powered tools like chatbots, generative AI, and Agentforce to deliver proactive and personalized support
• Create a Salesforce Experience Cloud-powered Student Portal for easy access to resources and communication
• Automate case management and streamline student-coach interactions with AI-driven summaries