Architecting Digital Transformation For A US Planning Agency
Warren Controls was facing a familiar enterprise headache: customers were struggling to configure product prices correctly. Add a few items to the cart, and suddenly, prices didn’t match expectations. Behind the scenes, the system was overwriting prices, reporting was unreliable, and automation barely existed.
Sound familiar? That’s the kind of friction that frustrates both customers and sales teams. Warren Controls knew they needed more than a quick fix; they needed a proper system that just worked.
Technology Stack
Vision & Mission Of The Warren Controls
The aim was to clear the all architectural overhaul of the Salesforce ecosystem with Manufacturing Cloud, featuring custom Visualforce solutions. Then automate price mapping and complex product configuration throughout the whole manufacturing firm.
Problems That Needed Solving
Warren Control ran into several obstacles, when the Plumlogix team dug in, we found that all issues came from gaps in process, architecture.
- User Frustration
All of this eventually reached the customer. Users found it difficult to configure accurate prices. Especially, when they selected multiple products. That friction led to uncertainty during quoting and slowed the buying experience.
- Price Overwriting
Price overwriting created another layer of trouble. A single update could replace an existing value without warning, which slowed teams down and introduced avoidable errors.
- Manual Processes
There were too many steps of manual work, and the system was not trained to work on automation.
- Architecture Silos
There was no unified system, all components were siloed. Thus, they were not taking the full advantage of Salescloud and Manufacturing Cloud.
- Incomplete Price Mapping
The first biggest challenge was the missing manufacturing pathway. Without a clear flow, the system was not able to configure the right price. It means a customer selects a few items, and the system struggles to keep up.
At the heart of every issue was one thing, unreliable price mapping. that was threatening the overall customer experience and trust of the customers.
Solutions Plumlogix Offered That Made A Real Impact
Plumlogix assigned this task to their team of seasoned Salesforce developers to create a smoother, more accurate experience. The aim? Make pricing reliable, data mapping precise, and reporting automatic.
Warren Controls needed more than small fixes. After auditing all challenges, our Salesforce developers rebuilt the foundation with a clearer architecture and smarter workflows.
- 1) A More Stable Architecture
The first step was reorganizing the org. Custom Visualforce pages and Apex classes helped create a structure that made sense. One where logic flowed predictably, updates stayed consistent, and teams didn’t have to hunt for things. It gave the platform room to grow.
- 2) Automation That Protects Pricing Accuracy
Pricing overwriting had caused some of the biggest inconsistencies. To solve it, the team introduced stronger automation through Manufacturing Cloud. Annual price updates now run automatically, which keeps pricing stable and reduces manual work. What does this look like in real life? Teams spend less time checking numbers and more time serving customers.
- 3) Data Mapping Rebuilt For Clarity
Data mapping needed a fresh start. Hence, our team of Salesforce architects redesigned how information moved from product selection to final pricing. The whole structure mapping structure got cleaned and improved the user experience.
- 4) Clear Reports Supports Decision Making
Implementation of Manufacturing cloud supports analytical reports. It helps the internal team to track yearly price changes, manage quotations across the firm. Now instead of piecing information together, they get a full picture from a single place
- 5) Simplify & Enhance The User Experience
One of the biggest improvements was moving JavaScript logic from the Visualforce page into Apex controllers. This shift made interactions smoother and gave developers more control over the system.
Results? Faster Quotes, Accurate Pricing, & Seamless Workflows
Business Outcome
Plumlogix fully transformed how Warren Controls works quietly, but profoundly. It brings the following results:
- Transparent Pricings
Customers now can easily pick multiple products and get the error free pricings. Every quote matches reality.
- Boosts Users Confidence
Sales and operations teams got free from fixing errors manually and got more time to serve customers.
- Rich Analytical Reports
Accurate mapping and reporting give teams insights they can actually act on. That means data guides their every decision.
- Scalable System
The whole system got trained to handle all price updates, including all product combinations on autopilot.
- How does it work in real life?
A customer selects multiple products, and the system calculates prices correctly the first time. Sales reps get accurate quotes without chasing errors. Everyone spends less time firefighting and more time selling.