Revolutionizing Global Education (2017-2023) Customized Salesforce Solutions for Non-Profit Education Sector Client

Revolutionizing Global Education Customized Salesforce Solutions for Education Sector Client

Introduction

A US-based leading Non-Profit education service provider having presence worldwide wanted to modernize their legacy systems. Their goal was to seek a tailored Salesforce solution that bridges educational institutions, governments, and international organizations. While promoting efficiency and transparency, this integrated platform sought to simplify educational and assessment.

Objective

Develop a cutting-edge Salesforce application, customizing its capabilities with innovative features to align with our client’s evolving vision.

Challenges

The client embarked on an ambitious journey using Salesforce, implementing various tools like Nonprofit Cloud (NPSP), Sales Cloud, Service Cloud, Experience Cloud, and Pardot. However, they faced significant challenges within their Salesforce ecosystem.

Outdated systems, slowing performance, and complex challenges in Salesforce applications.
Stalled initiatives and data security vulnerabilities.
Need for distinct Experience Cloud applications for operational engagement.
Data duplication issues in Contacts and Accounts.
Need for extensive customizations due to outdated Salesforce features.
NPSP Key Challenges Solutions Provided by Plumlogix
The business considered using Person Accounts, risking limited flexibility. Plumlogix recommended NPSP for better customization and nonprofit alignment.
The business’ customization requests risked complicating the system. Plumlogix focused on essential NPSP configurations to keep the system manageable.
The business needed an effective way to manage recurring donations. Plumlogix selected the best recurring donations option among Legacy Recurring Donations, or Enhanced Recurring Donations tailored to regional needs.
The business required a reliable data migration from Formstack to Salesforce. Plumlogix used the NPSP Data Importer for accurate and efficient migration.
Non-Profit Education Sector Client problems

Solution

Detailed Exploration

Conducted thorough audits, creating detailed documentation to enhance communication and data security insights.
1

Security & Access Upgrade

Implemented precise configurations, data model adjustments, and tailored user experiences in Visualforce pages.
3

Stable Delivery Assurance

After strengthening the Salesforce structure, we mobilized various teams for efficient fulfillment of business requirements.
5

Strategic Blueprint

Collaborated with the client’s teams to develop a refined Salesforce strategy, emphasizing adaptability.
2

Enhanced Data Collaboration

Implemented advanced sharing sets for optimized data distribution, guaranteeing flawless operation.
4
Salesforce Solutions for Non-Profit Education Sector Client

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Technology Stack

Revolutionizing Global Education Customized Salesforce Solutions for Non-Profit Education Sector Client Technology Stack

Business Outcome

Enhanced Experience

Integrated experience cloud with content management platform for unified user interaction.

Modernized Capabilities

LWC technology structured complex nested content, and comprehensive data reporting were achieved.
Revolutionizing Global Education (2017-2023) Customized Salesforce Solutions for Non-Profit Education Sector Client business outcome

Event & Content Delivery System for Professional Learning

Event & Content Delivery System for Professional Learning

What Our Clients Say About Us

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7 +
Years of Customer Success
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4.9
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5
CSAT Score

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