Latest Articles & Insights

Virtual clinical trials Hold the Key to Improved Patient Experiences

Participating in clinical trials no longer requires candidates to travel to clinical research facilities or the doctor’s office. The mobile device in the candidate’s pocket, the watch on their wrist, or the glasses they are wearing is more than sufficient, thanks to the availability of Virtual Clinical Trials technology. The virtual clinical trials and patient…

December 1, 2020
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Pharmaceutical Industry Must Transform Digitally for the Greater Good of Healthcare

About 14 months ago, Wuhan reported its first Covid-19 case, and soon all hell broke loose! From lockdowns to curfews and near-death experiences to close to a million lives lost to date, it’s been a nightmare. As the vaccines finally start rolling in, it’s easy to focus on all the negatives of the virus –…

November 17, 2020
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3 Key Education Cloud Updates in the Salesforce Winter ’20 Release

Education Cloud Winter Release (2020):  Admissions Connect, Advisor Link & Student Success Hub This year’s education cloud winter release focuses on 3 core areas of success in higher education learning. launched in March 2018, the Salesforce Education Cloud is a platform that offers higher education institutions a complete set of solutions to recruiting and admissions,…

November 7, 2020
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The New Copado Value Stream Management Capabilities a Timely Boost for Salesforce Developers

Today’s digital imperative means software delivery performance is the leading indicator of an organization’s capacity to deliver business results. Yet, according to a recent Harvard Business Review report, only 10% of CIOs say they are capable of rapid software deployment. Copado, which provides a DevOps platform for building applications that extend Software-as-a-Service (SaaS) applications from…

November 1, 2020
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Copado summer 20 release Includes DevOps 360 Analytics, the First Salesforce Delivery Management Solution

Many organizations consider Copado as the best tool in the market for Salesforce DevOps. It’s 100% native to the Salesforce platform and features plenty of functionalities to help every Salesforce DevOps team achieve its goals.  As a result, a lot of people look forward to Copado’s summer and winter releases – and the Copado summer 20…

October 25, 2020
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Are You Using the Salesforce Interaction Studio? Here’s Why You Should

Here’s a scenario to get us started in understanding what the salesforce interaction studio is and its benefits. Imagine this; a customer recently purchased a brand new home theater from your e-store. Indeed, their shipment was just delivered this morning. Within minutes of the shipment arriving, the customer receives an email in their inbox with…

October 17, 2020
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Marketing automation in manufacturing: How to Leverage Marketing Automation to Fast-Track Manufacturing ROI

The definition of marketing is changing for everyone and so is the understanding of the benefits of marketing automation in manufacturing. For one, most marketing has shifted online in line with changing consumer behaviors. More importantly, the marketing department’s focus is no longer the product on sale but customer experience. Brands that find success in…

October 7, 2020
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Higher Education Student omnichannel experience: Leveraging Data Integration to Deliver Omni-Channel Student Experience in Higher Ed

Student expectations are evolving, and their demands are changing. Although they still go to college and university to expand their knowledge, their expectations for service, flexibility, and interactivity are entirely different than two decades ago. Forward-thinking organizations should already be thinking about creating Higher Education Student omnichannel experience to better their ratings in this area….

October 1, 2020
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Data Security and Higher Education Technology: It’s Time Higher Ed Institutions Took Cybersecurity More Seriously

If you haven’t been watching the news lately and likely not in the education sector, you probably would be excused for your lack of information about data security and higher education technology. In recent years, we’ve seen news of ransom attacks across various universities globally. For instance, the University of Calgary was recently held at…

September 29, 2020
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State of salesforce 2020/2021 Highlights: Highlights from IBM’s State of Salesforce 2020/2021 Report

Every year, IBM compiles an exhaustive report on the state of Salesforce. The State of salesforce 2020 highlights report mainly details what IBM thinks about the present and future of Salesforce, the primary aim being to identify ways organizations can utilize the Salesforce platform to drive business outcomes. 2020 was not different. Based on 107,000+…

September 23, 2020
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Salesforce Admin Center: The All-New Admin Center Changes the Dynamics for Salesforce Admins

Administrators are some of the busiest people in the Salesforce environment. As an admin, you likely spend the better part of your days helping other users become more proficient and effective with Salesforce. The rest of the working hours are spent bringing Salesforce innovations to life. Unfortunately, the administrator had to do all this work…

September 19, 2020
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The Role of Feature Flagging in the Next Phase of Healthcare Tech

Hospitals and healthcare, in general, are increasingly reliant on software to achieve desired patient outcomes. From patient diagnosis and medical imaging to therapy and patient self-care to data collection and analysis and even hospital management, SaaS has a huge impact which makes it even more reasonable to look at the Healthcare digital transformation and patient…

September 12, 2020
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Digital Transformation in Education Industry: How To Accelerate The Digital Journey

The growing penetration of technology in everyday life has created a rising need for adopting digital technologies, which has prompted an interesting trend in digital transformation in education industry. The education environment has changed significantly. Extensive use of digital assets in changing the needs of modern learners and educators. A digital transformation (DX) in the…

September 7, 2020
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6 Easy Hacks On How To Keep Your Remote Workers Happy and Engaged

The remote work trend is showing no signs of slowing down. Initially, only an option for a privileged few, more and more individuals are choosing to telecommute and joining the remote workers movement, and an increasing number of companies backing those decisions for various reasons. According to Global Workplace Analytics, this mutual desire for remote…

September 1, 2020
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Industry-Specific CRM: All You Need to Know

As the demand for customer relationship management tools grows, there’s been a rise in CRMs specific to certain industries. These software products are designed with just one industry in mind and therefore incorporate more industry-specific features. As a result, they tend to solve more problems in the targeted industry but introducing industry-specific CRM. It gets…

September 1, 2020
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