Latest Articles & Insights

Unleashing Salesforce GPT: A Revolution in Sales & Service

Salesforce, the global leader in CRM, has recently announced the general availability and pricing of its new generative AI features: Service GPT and Sales GPT. These features help sales and service professionals work more efficiently by generating personalized and data-driven responses for customer interactions. In addition, Salesforce has also introduced the Einstein GPT Trust Layer,…

August 16, 2023
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Benefits of Salesforce Marketing Cloud in 2023

In an era dominated by rapid digital evolution, the role of marketing platforms is pivotal in deciding the success trajectory of businesses. Salesforce Marketing Cloud, recognized as a leader in the marketing technology arena, has demonstrated an uncanny ability to adapt, innovate, and refine its offerings in alignment with the ever-evolving consumer behavior. With its…

August 8, 2023
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Step-by-Step Guide for Salesforce Integration with ChatGPT in 2023

In today’s rapidly evolving business landscape, staying ahead of the curve is crucial. That’s why at Plumlogix, your leading Salesforce partner, we’re always on the lookout for innovative ways to help organizations unlock the full potential of their Salesforce implementations.  Today, we’re excited to introduce you to an integration that takes customer engagement and support…

July 26, 2023
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Salesforce Managed Services: Why Your Company Needs It

In today’s rapidly evolving business landscape, companies are increasingly turning to cloud-based platforms to streamline their operations and enhance customer experiences. Salesforce, a leading customer relationship management (CRM) platform, has gained immense popularity due to its robust features and scalability. However, implementing and managing Salesforce effectively requires specialized expertise and dedicated resources. This is where…

July 18, 2023
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The Power of Professional Salesforce Consultancy: Unlocking Business Success

In today’s fast-paced business world, organizations of all sizes and industries are embracing technology to streamline their operations, nurture customer relationships, and fuel growth. Salesforce, a renowned customer relationship management (CRM) platform, has emerged as a game-changer, empowering businesses to optimize their sales, marketing, and service processes. However, navigating the complex landscape of Salesforce and…

June 22, 2023
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AI And Your Use Of Salesforce: What’s Going To Change?

Artificial intelligence (AI) and machine learning (ML) have emerged as transformative technologies, revolutionizing the way we interact with various platforms. One domain that stands to benefit greatly from this AI revolution is Salesforce, the renowned customer relationship management (CRM) platform. So, isn’t time we talked AI and Salesforce? How AI Will Change How You Use…

May 28, 2023
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What is Generative CRM? Transforming Your Business into an Epic Success Story!

In the upcoming years, the integration of Generative AI has the potential to revolutionize customer relationship management (CRM) practices in various industries. This exciting and emerging technology holds the key to enhancing team productivity and delivering exceptional customer experiences when combined with your CRM system. Discover the transformative capabilities of this cutting-edge innovation and witness…

May 21, 2023
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Igniting Workforce Empowerment: 5 Dynamic Ways HR Digital Transformation Leads the Charge

In today’s fast-paced and ever-evolving business landscape, empowering your workforce is crucial for sustained success. Luckily, the digital revolution has brought forth innovative strategies that can drive continuous empowerment within your organization. And one sure way of realizing this feat is through HR digital transformation. But how? How can HR digital transformation revolutionize your workforce?…

May 11, 2023
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Decoding the Unified Customer Profile: A Game-Changer for 21st Century Business Triumph

Have you ever been asked to write a review of an item you’ve already returned? Or been offered a discount on an item you bought last week? Or gotten solicitations for pet food despite never having owned an animal? These frustrating scenarios highlight the challenges businesses face when their customer data is fragmented and disconnected….

May 5, 2023
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Embrace Enterprise CRM To Establish A Unified Customer Relationship Management

Imagine you’re running a midsize or large company, and you’re on a mission to conquer the world of customer relationship management. You need a powerful ally by your side, and that’s where Enterprise CRM swoops in to save the day! From nurturing prospects to sealing the deal and following up, Enterprise CRM is the ultimate…

April 29, 2023
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Imagine embarking on a thrilling expedition, exploring uncharted territories, and discovering hidden treasures that hold the key to unlocking the full potential of your business. This is precisely the journey that awaits those who dare to venture into the realm of customer journey analytics. In today’s hyper-connected and fiercely competitive business landscape, understanding the intricate…

April 20, 2023
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AI Revolution 2023: Unleashing the Marketing Magic of Tomorrow

Can you imagine a world where marketing is powered by artificial intelligence, a world where machines work their marketing magic to captivate audiences and drive sales? Well, hold onto your hats, because the AI revolution is here, and it’s about to turn the marketing landscape upside down! In 2023, we’re witnessing an unprecedented transformation as…

April 12, 2023
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The Right Way to Do Staff Augmentation: Benefits and Best Practices

Are you struggling to find the right employees for your business? Are you tired of sifting through resumes and conducting endless interviews? If so, you’re not alone. Many businesses face the challenge of finding the right talent to meet their staffing needs. However, there’s a solution: staff augmentation. In a short while, we’ll explore the…

April 6, 2023
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Rev Up Your Digital Transformation: Top 9 Trends That Will Drive Your Business Forward in 2023!

The world of business is constantly evolving, and staying on top of the latest digital transformation trends is essential if you want to remain competitive. From low-code platforms to cloud migration, AI and ML technologies, and blockchain, these trends can help organizations streamline their operations and stay ahead of the curve. Implementing these technologies can…

March 30, 2023
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Tight IT Budget? Consider Outsourcing, Offshoring, and Nearshoring IT Services To Deliver Exceptional Customer Experience

In today’s business world, customer experience is a key factor in the success of any company. Providing exceptional customer experience helps to retain customers and increase brand loyalty. However, delivering great customer experience can be a challenge, especially when you have a tight IT budget. Fortunately, outsourcing, offshoring, and nearshoring IT services can help businesses…

March 23, 2023
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