Latest Articles & Insights

As you might have realized by now, driving revenue isn’t just about closing more sales. To truly boost your business’ profitability and secure a more stable future for the organization, you need to find ways to minimize expenses and oversight while maximizing productivity and efficiency. Above all, you must keep the big picture in mind…

The Human Resource (HR) field is continuously changing. Over the years, we’ve seen the department evolve from one solely focused on personnel management and administrative staffing to one focused on broader responsibilities around enhancing employee engagement management and strengthening company culture. A lot has happened to yield the HR trends we are witnessing in 2020….

Sales coaching has always been an essential part of running a business. It can make a massive difference in your company’s overall performance. Coaching also improves the well-being of your sales representatives. It can inspire them to grow past their limitations to achieve new success levels for the organization and in their personal lives. However,…

You know the drill – security is a must during app development. Salesforce isn’t different. If you’re using DevOps to create apps for your business or organization, you must take steps to secure your Salesforce DevOps environment. Unfortunately, the process of integrating security functions into the Salesforce DevOps cycle (which should happen from the very…

The Salesforce AppExchange is the complete marketplace for all things Salesforce. It has lighting components, apps, flow solutions, and more. It makes it easy to build apps without starting from scratch. You can also easily find useful third-party apps to meet the needs of your customers. As a result, every organization that uses Salesforce for…

Customer Relationship Management (CRM) solutions have the potential to turn around any businesses’ fortunes. However, it’s also possible that it could derail your business, resulting in an ROI loss caused by CRM. Indeed, according to Scott Edinger of the Harvard Business Review, only one in ten CRM implementations are a glowing success. “In my work…

Employee recognition is a fundamental requirement in the organization. Employees who feel recognized are not only more likely to be happier but are also more productive. This increased productivity usually translates into increased revenues and profitability for the company. Unfortunately, very few employees feel appreciated in their places of work. Multiple studies, including a recent…

Employee retention currently ranks as one of the top priorities for organizations. In one recent survey by Bonusly, it was cited at the biggest challenge for the HR department alongside turnover. The costs associated with replacing top talent are what make employee retention such a monumental challenge. When you lose one of your employees, you…

For the past several tumultuous weeks, the black community globally, and in the US in particular, has been stirred to overwhelming proportions with the issue of racial equality. The seething and hypocritical undertones of bigotry and racism have suddenly jumped to the fore and has impacted people of all races, creed, and class. Now, whether…

Customer Relationship Management (CRM) tools offer many valuable functions for businesses and organizations. They improve informational organization, enhance communication, improve customer service, and improve analytics and data reporting. Above all, CRM platforms allow you to automate daily tasks, significantly improving general efficiency. A more efficient organization is a more profitable organization. The big challenge, however,…

Value stream mapping is a popular operational approach in many organizations, especially those that believe in lean operations. It helps minimize waste while maximizing productivity and customer satisfaction. Essentially, organizations can do more with less, thus realizing better value in the long run. Shortly, we’ll discuss the reasons why you should jump on the bandwagon….

The COVID-19 pandemic has forced most organizations to require their employees to work from home. This remote setting has become the new norm for employees. Because of its sudden implementation, it stands as a challenge for both employees and companies. Remote workers’ mental health has come into serious question, and urgent attention has had to…

Developing apps in the Salesforce environment is slightly different from software development in the real world. That’s because apps in the Salesforce environment are tightly bound to the confines of the Salesforce ecosystem and the Salesforce DevOps Center seeks to excite the system a bit further. The good news is that many developers are happy…

If your company is forward-thinking and obsessed with digital transformation like many enterprises today, then it’s probably heavily invested in Salesforce. This is a platform that allows you to get the best out of your investment with customizations that go beyond the ordinary limits. However, all this freedom means you must be prepared to install…

While there’s no doubt Salesforce is the leading and most powerful Customer Relationship Management (CRM) software today, it’s effectiveness and efficiency is heavily reliant on how effectively it’s managed and updated. Most people are accustomed to the traditional way of handling Salesforce administration- which has its ups and downs. However, there’s a different approach to…