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Salesforce offers anyone with System Admin permissions great power to customize their Salesforce org. The Salesforce platform is so intuitive that anyone, including those without expert knowledge, can customize their pages. Unfortunately, with great power comes great responsibility. Many Salesforce admins attempting to customize their orgs aren’t very responsible and need a few Salesforce lessons…

The Covid-19 pandemic just won’t go away. After over 14 months of havoc, it seems like we’re witnessing the darkest days of the pandemic yet. The number of cases, hospitalizations, and lives lost currently at the highest since the pandemic started, makes it a necessity to examine the Covid-19 Vaccine Management challenges and solutions to…

Participating in clinical trials no longer requires candidates to travel to clinical research facilities or the doctor’s office. The mobile device in the candidate’s pocket, the watch on their wrist, or the glasses they are wearing is more than sufficient, thanks to the availability of Virtual Clinical Trials technology. The virtual clinical trials and patient…

About 14 months ago, Wuhan reported its first Covid-19 case, and soon all hell broke loose! From lockdowns to curfews and near-death experiences to close to a million lives lost to date, it’s been a nightmare. As the vaccines finally start rolling in, it’s easy to focus on all the negatives of the virus –…

Education Cloud Winter Release (2020):  Admissions Connect, Advisor Link & Student Success Hub This year’s education cloud winter release focuses on 3 core areas of success in higher education learning. launched in March 2018, the Salesforce Education Cloud is a platform that offers higher education institutions a complete set of solutions to recruiting and admissions,…

Today’s digital imperative means software delivery performance is the leading indicator of an organization’s capacity to deliver business results. Yet, according to a recent Harvard Business Review report, only 10% of CIOs say they are capable of rapid software deployment. Copado, which provides a DevOps platform for building applications that extend Software-as-a-Service (SaaS) applications from…

Many organizations consider Copado as the best tool in the market for Salesforce DevOps. It’s 100% native to the Salesforce platform and features plenty of functionalities to help every Salesforce DevOps team achieve its goals.  As a result, a lot of people look forward to Copado’s summer and winter releases – and the Copado summer 20…

Here’s a scenario to get us started in understanding what the salesforce interaction studio is and its benefits. Imagine this; a customer recently purchased a brand new home theater from your e-store. Indeed, their shipment was just delivered this morning. Within minutes of the shipment arriving, the customer receives an email in their inbox with…

The definition of marketing is changing for everyone and so is the understanding of the benefits of marketing automation in manufacturing. For one, most marketing has shifted online in line with changing consumer behaviors. More importantly, the marketing department’s focus is no longer the product on sale but customer experience. Brands that find success in…

Student expectations are evolving, and their demands are changing. Although they still go to college and university to expand their knowledge, their expectations for service, flexibility, and interactivity are entirely different than two decades ago. Forward-thinking organizations should already be thinking about creating Higher Education Student omnichannel experience to better their ratings in this area….

If you haven’t been watching the news lately and likely not in the education sector, you probably would be excused for your lack of information about data security and higher education technology. In recent years, we’ve seen news of ransom attacks across various universities globally. For instance, the University of Calgary was recently held at…

Every year, IBM compiles an exhaustive report on the state of Salesforce. The State of salesforce 2020 highlights report mainly details what IBM thinks about the present and future of Salesforce, the primary aim being to identify ways organizations can utilize the Salesforce platform to drive business outcomes. 2020 was not different. Based on 107,000+…

Administrators are some of the busiest people in the Salesforce environment. As an admin, you likely spend the better part of your days helping other users become more proficient and effective with Salesforce. The rest of the working hours are spent bringing Salesforce innovations to life. Unfortunately, the administrator had to do all this work…

Hospitals and healthcare, in general, are increasingly reliant on software to achieve desired patient outcomes. From patient diagnosis and medical imaging to therapy and patient self-care to data collection and analysis and even hospital management, SaaS has a huge impact which makes it even more reasonable to look at the Healthcare digital transformation and patient…

The growing penetration of technology in everyday life has created a rising need for adopting digital technologies, which has prompted an interesting trend in digital transformation in education industry. The education environment has changed significantly. Extensive use of digital assets in changing the needs of modern learners and educators. A digital transformation (DX) in the…