Managed services

One of the factors driving business success in this century is a relentless focus on managing customer relationships. And for this, Salesforce is excelling at it for organizations that have embraced this game-changer CRM. Be it in streamlining operations, enhancing customer interactions, or driving growth, Salesforce is the way to go. But, along the way…

In today’s rapidly evolving business landscape, companies are increasingly turning to cloud-based platforms to streamline their operations and enhance customer experiences. Salesforce, a leading customer relationship management (CRM) platform, has gained immense popularity due to its robust features and scalability. However, implementing and managing Salesforce effectively requires specialized expertise and dedicated resources. This is where…

In today’s fast-paced business world, organizations of all sizes and industries are embracing technology to streamline their operations, nurture customer relationships, and fuel growth. Salesforce, a renowned customer relationship management (CRM) platform, has emerged as a game-changer, empowering businesses to optimize their sales, marketing, and service processes. However, navigating the complex landscape of Salesforce and…

In today’s business world, customer experience is a key factor in the success of any company. Providing exceptional customer experience helps to retain customers and increase brand loyalty. However, delivering great customer experience can be a challenge, especially when you have a tight IT budget. Fortunately, outsourcing, offshoring, and nearshoring IT services can help businesses…

As the world grapples with the effects of the ongoing global recession, businesses are facing immense pressure to reduce costs and streamline their services to stay afloat. In times of economic uncertainty, it becomes crucial for companies to adopt efficient processes that can help them weather the storm. This is where Salesforce, a cloud-based customer…

To enjoy a profitable ROI on Salesforce CRM, there is a need for consistent support and ongoing innovation.  For businesses with in-house Salesforce administration teams, this requires a substantial amount of investment to sustain. If you find yourself on a constrained budget this becomes a costly route which has seen many organizations opt for Managed...

More and more companies are continually looking for solutions for their dynamic and ever-evolving challenges. Technology is extremely growing and the need to adapt has never been this urgent. The Covid-19 pandemic also has not made things easier for businesses: the pandemic disrupted the work environment leaving a majority of businesses understaffed in most departments…

Building for Salesforce deployments for scale can overwhelm your team, but not Salesforce experts. Also, if your team deploys using the wrong process, it may cost your business a fortune and hinder you from optimizing your Salesforce implementation.  There are many differences between maintaining an in-house administration team and outsourcing administration services to manage your…

The options are endless when choosing the best CRM for growing businesses. Salesforce is still the most preferred with others being Zoho, Keap, Freshworks, SugarCRM etc.

In today’s digital world, business is more competitive than ever. The last thing your company needs is complications and downtime due to poorly integrated systems and processes. Salesforce CRM is the best option to have as the backbone of your business to improve your marketing strategies and increase sales. As the providers of the best Salesforce…

It’s possible you’ve heard of managed services and know a few of the benefits that come with it. In today’s digital world, business is more competitive than ever. The last thing your company needs is complications and downtime due to poorly integrated systems and processes. Salesforce CRM is the best option to have as the backbone…

The need to have a perfect Customer Experience (CX) score has put enormous demands on companies using salesforce as their CRM tool as customer experience (CX) is becoming more and more important. In many cases, it is the sole differentiator between a business and its competition which is why for those using Salesforce, knowing how…

Hospitals and healthcare, in general, are increasingly reliant on software to achieve desired patient outcomes. From patient diagnosis and medical imaging to therapy and patient self-care to data collection and analysis and even hospital management, SaaS has a huge impact which makes it even more reasonable to look at the Healthcare digital transformation and patient…

While there’s no doubt Salesforce is the leading and most powerful Customer Relationship Management (CRM) software today, it’s effectiveness and efficiency is heavily reliant on how effectively it’s managed and updated. Most people are accustomed to the traditional way of handling Salesforce administration- which has its ups and downs. However, there’s a different approach to…

Undertaking a Salesforce org review is now a necessity for any business that wants to stay afloat and ahead of the competition. The implementation of Salesforce alone is not enough for a valuable transformation to be achieved. If you fail to continuously invest in innovating and empowering your Salesforce installation, then you are most likely…