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How to Effectively Configure Your Salesforce Public Sector Solutions Implementation?
26 Jul 24

How to Effectively Configure Your Salesforce Public Sector Solutions Implementation?

Public sector organizations face unique challenges in delivering efficient, transparent, and citizen-centric services. According to a 2024 Gartner report, 75% of public sector entities are planning to implement digital solutions to enhance service delivery and operational efficiency. Salesforce Public Sector Solutions (PSS) offers a robust platform tailored to meet these…
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A Practical Guide to Implementing Salesforce Einstein Chatbot
15 Jul 24

A Practical Guide to Implementing Salesforce Einstein Chatbot

Did you know that as of 2024, 85% of customer interactions are expected to be handled without human agents? This staggering statistic underscores the growing importance and reliance on advanced AI-driven solutions like Salesforce Einstein Chatbot. With businesses increasingly looking to streamline operations and enhance customer experiences, the Salesforce Einstein…
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Why Do Businesses Need A Salesforce Integration Consultant?
10 Jul 24

Why Do Businesses Need A Salesforce Integration Consultant?

Salesforce has established itself as a leading CRM platform, with over 150,000 companies using it to streamline their operations. However, the true power of Salesforce is only unlocked when it is integrated with other systems within an organization. This is where a Salesforce Integration Consultant becomes invaluable. Moreover, a report…
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How Can Non-Profits Benefit From Salesforce NPSP?
21 Jun 24

How Can Non-Profits Benefit From Salesforce NPSP?

According to the latest TechSoup reports, more than 54% of non-profit organizations are still not using any CRM (customer relationship management) tools. Their reliance on outdated systems creates significant challenges, as PwC has highlighted. Now, Salesforce has created advanced solutions for various industries including non-profits like Salesforce Non-Profit Success Pack…
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How is Salesforce Commerce Cloud Revolutionizing the Retail Industry?
12 Jun 24

How is Salesforce Commerce Cloud Revolutionizing the Retail Industry?

Salesforce Commerce Cloud is a cloud-based platform that enables businesses to create personalized and seamless shopping experiences across all digital channels. For modern retailers, this platform provides a wide range of tools and features to effectively manage eCommerce operations, including product merchandising, mobile optimization, AI-powered personalization, and integration with other…
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Salesforce Summer '24 Release Notes
07 Jun 24

Salesforce Summer ’24 Release Notes

Salesforce introduced various features and updates this season across its platform to improve productivity, personalization, and efficiency. These updates span Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Salesforce Analytics, offering powerful tools and functionalities to help businesses thrive. Let’s get into the details of what’s new and how…
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