Artificial intelligence used to be an incomprehensible idea only a decade back. However, technological advancements and the ever-growing need to make businesses more efficient and target-driven have made artificial intelligence more relevant than ever. As per a survey, 73% of companies in the USA have already adopted AI tools over the last year and this…
Gone are the days when all the legwork was put on the sales team to manually collect, analyze, share and manage customer data for effective decision making processes. Today, the world is digital and so are the businesses that now rely on CRM. This use of CRM tools and softwares to make informed business decisions…
The future of technological innovations looks bright in 2024 with several new advancements lined up to be introduced throughout the year. The year 2024 has already started with a core emphasis on technologies that will enhance the standard of living and augment the capabilities of modern-day operating systems. From artificial intelligence to the evolutionary 5G…
Salesforce has been at the forefront of innovation and practicality, delivering top-notch CRM services to its global clientele for more than two decades now. From technological advancements aimed at streamlining business operations to introducing avant-garde solutions to seamlessly manage large volumes of data, Salesforce has continued to exceed the expectations of its customers year after…
Salesforce continues to thrive as a global leader in the field of Customer Relationship Management (CRM). November 2023 was another exceptional month for Salesforce, marked by notable product enhancements and strategic collaborations. Here is a comprehensive review of the most significant Salesforce developments from November 2023. Salesforce Announces New AI-Powered Sales Innovations In November 2023,…
Keeping with our monthly tradition, we are back with the top Salesforce news stories for October 2023, ensuring you stay updated with the latest developments. Here are the key highlights: Stay Ahead with the Latest Salesforce Updates. Explore More! 1. Introducing Life Sciences Cloud: Salesforce unveils Life Sciences Cloud, a specialized CRM solution designed to…
Stay updated with the latest happenings in the Salesforce universe! Here’s a roundup of the top news and announcements from Salesforce in September 2023: Salesforce AppExchange Recognized as a Leader: Salesforce enterprise cloud marketplace for partner apps and experts, AppExchange, has been acknowledged as a Leader in The Forrester Wave™: SaaS Marketplaces, Q4 2023 analyst…
Salesforce, a leader in digital transformation, has raised the bar with its latest AI-powered Field Service tools. These tools are designed to enhance operations, increase productivity, boost revenue, and elevate customer interactions. What’s New? Swift Responses with Intelligent Automation Salesforce AI-driven Self-Service facilitates seamless communication across messaging platforms, including the Appointment Assistant and Einstein GPT…
Greetings to all technology enthusiasts and Salesforce aficionados! As we immerse ourselves in the exhilarating atmosphere of Dreamforce 2023, we bring you the day 1 highlights straight from the heart of the event. Our CEO, Shoaib Chaudary, is on the ground, witnessing firsthand the groundbreaking announcements that are set to redefine the Salesforce landscape. Let’s…
Salesforce, the global leader in CRM, has recently announced the general availability and pricing of its new generative AI features: Service GPT and Sales GPT. These features help sales and service professionals work more efficiently by generating personalized and data-driven responses for customer interactions. In addition, Salesforce has also introduced the Einstein GPT Trust Layer,…
In today’s rapidly evolving business landscape, staying ahead of the curve is crucial. That’s why at Plumlogix, your leading Salesforce partner, we’re always on the lookout for innovative ways to help organizations unlock the full potential of their Salesforce implementations. Today, we’re excited to introduce you to an integration that takes customer engagement and support…
Artificial intelligence (AI) and machine learning (ML) have emerged as transformative technologies, revolutionizing the way we interact with various platforms. One domain that stands to benefit greatly from this AI revolution is Salesforce, the renowned customer relationship management (CRM) platform. So, isn’t time we talked AI and Salesforce? How AI Will Change How You Use…
Can you imagine a world where marketing is powered by artificial intelligence, a world where machines work their marketing magic to captivate audiences and drive sales? Well, hold onto your hats, because the AI revolution is here, and it’s about to turn the marketing landscape upside down! In 2023, we’re witnessing an unprecedented transformation as…
According to the Digital Transformation Index 2020 report by Dell, eight in ten organizations have a digital transformation plan. The study which interviewed more than 4,000 business leaders globally also shows that 89% of organizations say there’s an even greater need for digital transformation and business to be merged on the back of the coronavirus…
With each passing day, the contemporary supply chain becomes increasingly complicated. Businesses continue to struggle with maintaining control over their supply chains, yet hidden hazards remain a big challenge to the business. Companies must know how to solve digital media supply chain problems with automation to eliminate inefficiencies hindering success. Despite all of the new…