plumlogix logo

Trends

A Practical Guide to Implementing Salesforce Einstein Chatbot
15 Jul 24

A Practical Guide to Implementing Salesforce Einstein Chatbot

Did you know that as of 2024, 85% of customer interactions are expected to be handled without human agents? This staggering statistic underscores the growing importance and reliance on advanced AI-driven solutions like Salesforce Einstein Chatbot. With businesses increasingly looking to streamline operations and enhance customer experiences, the Salesforce Einstein…
Read More
How Can Non-Profits Benefit From Salesforce NPSP?
21 Jun 24

How Can Non-Profits Benefit From Salesforce NPSP?

According to the latest TechSoup reports, more than 54% of non-profit organizations are still not using any CRM (customer relationship management) tools. Their reliance on outdated systems creates significant challenges, as PwC has highlighted. Now, Salesforce has created advanced solutions for various industries including non-profits like Salesforce Non-Profit Success Pack…
Read More
How is Salesforce Commerce Cloud Revolutionizing the Retail Industry?
12 Jun 24

How is Salesforce Commerce Cloud Revolutionizing the Retail Industry?

Salesforce Commerce Cloud is a cloud-based platform that enables businesses to create personalized and seamless shopping experiences across all digital channels. For modern retailers, this platform provides a wide range of tools and features to effectively manage eCommerce operations, including product merchandising, mobile optimization, AI-powered personalization, and integration with other…
Read More
Salesforce Summer '24 Release Notes
07 Jun 24

Salesforce Summer ’24 Release Notes

Salesforce introduced various features and updates this season across its platform to improve productivity, personalization, and efficiency. These updates span Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Salesforce Analytics, offering powerful tools and functionalities to help businesses thrive. Let’s get into the details of what’s new and how…
Read More
Reimagine your business with Digital Transformation Services
02 May 24

Reimagine your business with Digital Transformation Services

Digital transformation services are redefining the scope of innovation and flexibility across several major industries globally. Businesses are confidently embracing technological transformation, leveraging the incredible capabilities of Artificial Intelligence, machine learning and other innovations. Digital transformation refers to establishing a new tech ecosystem or diversifying an existing one to improve…
Read More
10 Must Know Facts About Salesforce Managed Services
28 Mar 24

10 Must-Know Facts About Salesforce Managed Services 2024

One of the factors driving business success in this century is a relentless focus on managing customer relationships. And for this, Salesforce is excelling at it for organizations that have embraced this game-changer CRM. Be it in streamlining operations, enhancing customer interactions, or driving growth, Salesforce is the way to…
Read More
Exclusive Webinar Recap
25 Mar 24

Plumlogix and Carahsoft Host Successful Webinar on Salesforce Solutions for Government Challenges

Plumlogix, in collaboration with Carahsoft, successfully hosted an exclusive webinar titled “A City Official’s Journey: Harnessing Salesforce Simplicity for Transformative Solutions to Common & Complex Government Challenges” on Tuesday, March 5th, 2024. Overview The webinar aimed to provide insights into leveraging Salesforce solutions for addressing common and complex challenges faced…
Read More