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Dreamforce 2024 Recap
03 Oct 24

Dreamforce 2024 Recap: Highlights & Key Takeaways

In this Dreamforce 2024 recap, the most anticipated insights into the new Salesforce innovations are discussed. The three days were jam-packed with sessions, keynote speakers, and exciting announcements. With so much happening, we do not want you to miss out on anything so we have compiled some key highlights. In…
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A Practical Guide to Implementing Salesforce Einstein Chatbot
15 Jul 24

A Practical Guide to Implementing Salesforce Einstein Chatbot

Did you know that as of 2024, 85% of customer interactions are expected to be handled without human agents? This staggering statistic underscores the growing importance and reliance on advanced AI-driven solutions like Salesforce Einstein Chatbot. With businesses increasingly looking to streamline operations and enhance customer experiences, the Salesforce Einstein…
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How Can Non-Profits Benefit From Salesforce NPSP?
21 Jun 24

How Can Non-Profits Benefit From Salesforce NPSP?

According to the latest TechSoup reports, more than 54% of non-profit organizations are still not using any CRM (customer relationship management) tools. Their reliance on outdated systems creates significant challenges, as PwC has highlighted. Now, Salesforce has created advanced solutions for various industries including non-profits like Salesforce Non-Profit Success Pack…
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How is Salesforce Commerce Cloud Revolutionizing the Retail Industry?
12 Jun 24

How is Salesforce Commerce Cloud Revolutionizing the Retail Industry?

Salesforce Commerce Cloud is a cloud-based platform that enables businesses to create personalized and seamless shopping experiences across all digital channels. For modern retailers, this platform provides a wide range of tools and features to effectively manage eCommerce operations, including product merchandising, mobile optimization, AI-powered personalization, and integration with other…
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Salesforce Summer '24 Release Notes
07 Jun 24

Salesforce Summer ’24 Release Notes

Salesforce introduced various features and updates this season across its platform to improve productivity, personalization, and efficiency. These updates span Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Salesforce Analytics, offering powerful tools and functionalities to help businesses thrive. Let’s get into the details of what’s new and how…
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