Digital transformation is the process of empowering an organization by scaling up the use of advanced technological solutions. The digital transformation journey of an organization enables it to reinvent its true operational, technical and marketing potential through the adoption of the latest technologies. With the mainstream adoption of advanced technologies like AI, machine learning and…
DevOps refers to the set of practices and cultural philosophies that aim to improve collaborative efficiency between software development and IT operations teams. DevOps break down silos between traditionally separate development and operations functions, fostering a collaborative environment where teams can work seamlessly together. What is Salesforce DevOps DevOps is mostly used for automation, collaboration,…
Salesforce continues to thrive as a global leader in the field of Customer Relationship Management (CRM). November 2023 was another exceptional month for Salesforce, marked by notable product enhancements and strategic collaborations. Here is a comprehensive review of the most significant Salesforce developments from November 2023. Salesforce Announces New AI-Powered Sales Innovations In November 2023,…
Keeping with our monthly tradition, we are back with the top Salesforce news stories for October 2023, ensuring you stay updated with the latest developments. Here are the key highlights: Stay Ahead with the Latest Salesforce Updates. Explore More! 1. Introducing Life Sciences Cloud: Salesforce unveils Life Sciences Cloud, a specialized CRM solution designed to…
It’s 2023, and some organizations are already experiencing digital fatigue. That’s an understandable reaction. There’s just too much happening in the digital transformation space. Digital transformation is an ongoing process that continues to shape and revolutionize industries across the globe. As businesses strive to meet the ever-changing demands of consumers and enhance their digital experiences,…
Embarking on the Salesforce journey requires more than just implementing the platform; it demands a strategic approach to harness its capabilities fully. These 7 Must-Know Salesforce Best Practices are not just guidelines but stepping stones to achieving a seamless and productive Salesforce experience. With a focus on customization, data management, user engagement, and continuous learning,…
Salesforce, a leader in digital transformation, has raised the bar with its latest AI-powered Field Service tools. These tools are designed to enhance operations, increase productivity, boost revenue, and elevate customer interactions. What’s New? Swift Responses with Intelligent Automation Salesforce AI-driven Self-Service facilitates seamless communication across messaging platforms, including the Appointment Assistant and Einstein GPT…
Dreamforce 2023 has once again set the benchmark for technological innovation, with Salesforce showcasing a series of game-changing advancements. This year’s event was a whirlwind of revelations, from the integration of Data Cloud technologies with AI to the revolutionary updates in Slack. Join us as we walk you through the key highlights of this three-day…
Dreamforce is just around the corner, and guess what? The much-anticipated agenda is out! With a plethora of amazing content lined up, you might be wondering how to curate your perfect schedule for Dreamforce 2023. No worries, we’ve got you covered. Here’s our handpicked list of Dreamforce 2023 sessions you simply can’t afford to skip….
In today’s rapidly evolving business landscape, staying ahead of the curve is crucial. That’s why at Plumlogix, your leading Salesforce partner, we’re always on the lookout for innovative ways to help organizations unlock the full potential of their Salesforce implementations. Today, we’re excited to introduce you to an integration that takes customer engagement and support…
In today’s rapidly evolving business landscape, companies are increasingly turning to cloud-based platforms to streamline their operations and enhance customer experiences. Salesforce, a leading customer relationship management (CRM) platform, has gained immense popularity due to its robust features and scalability. However, implementing and managing Salesforce effectively requires specialized expertise and dedicated resources. This is where…
In today’s fast-paced business world, organizations of all sizes and industries are embracing technology to streamline their operations, nurture customer relationships, and fuel growth. Salesforce, a renowned customer relationship management (CRM) platform, has emerged as a game-changer, empowering businesses to optimize their sales, marketing, and service processes. However, navigating the complex landscape of Salesforce and…
Artificial intelligence (AI) and machine learning (ML) have emerged as transformative technologies, revolutionizing the way we interact with various platforms. One domain that stands to benefit greatly from this AI revolution is Salesforce, the renowned customer relationship management (CRM) platform. So, isn’t time we talked AI and Salesforce? How AI Will Change How You Use…
In the upcoming years, the integration of Generative AI has the potential to revolutionize customer relationship management (CRM) practices in various industries. This exciting and emerging technology holds the key to enhancing team productivity and delivering exceptional customer experiences when combined with your CRM system. Discover the transformative capabilities of this cutting-edge innovation and witness…
In today’s fast-paced and ever-evolving business landscape, empowering your workforce is crucial for sustained success. Luckily, the digital revolution has brought forth innovative strategies that can drive continuous empowerment within your organization. And one sure way of realizing this feat is through HR digital transformation. But how? How can HR digital transformation revolutionize your workforce?…