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Salesforce

Agentforce by Salesforce: Everything That You Need to Know
29 Oct 24

Agentforce by Salesforce: Everything That You Need to Know

Salesforce Agentforce is the biggest example of technologies advancing day by day. Previous technologies are being improved or some new innovations are coming into the existing ones. The greatest difficulty businesses face is adopting the right technology that is integrated with the current ecosystem and has the potential to scale.…
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Dreamforce 2024 Recap
03 Oct 24

Dreamforce 2024 Recap: Highlights & Key Takeaways

In this Dreamforce 2024 recap, the most anticipated insights into the new Salesforce innovations are discussed. The three days were jam-packed with sessions, keynote speakers, and exciting announcements. With so much happening, we do not want you to miss out on anything so we have compiled some key highlights. In…
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How to Effectively Configure Your Salesforce Public Sector Solutions Implementation?
26 Jul 24

How to Effectively Configure Your Salesforce Public Sector Solutions Implementation?

Public sector organizations face unique challenges in delivering efficient, transparent, and citizen-centric services. According to a 2024 Gartner report, 75% of public sector entities are planning to implement digital solutions to enhance service delivery and operational efficiency. Salesforce Public Sector Solutions (PSS) offers a robust platform tailored to meet these…
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A Practical Guide to Implementing Salesforce Einstein Chatbot
15 Jul 24

A Practical Guide to Implementing Salesforce Einstein Chatbot

Did you know that as of 2024, 85% of customer interactions are expected to be handled without human agents? This staggering statistic underscores the growing importance and reliance on advanced AI-driven solutions like Salesforce Einstein Chatbot. With businesses increasingly looking to streamline operations and enhance customer experiences, the Salesforce Einstein…
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Why Do Businesses Need A Salesforce Integration Consultant?
10 Jul 24

Why Do Businesses Need A Salesforce Integration Consultant?

Salesforce has established itself as a leading CRM platform, with over 150,000 companies using it to streamline their operations. However, the true power of Salesforce is only unlocked when it is integrated with other systems within an organization. This is where a Salesforce Integration Consultant becomes invaluable. Moreover, a report…
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How Can Non-Profits Benefit From Salesforce NPSP?
21 Jun 24

How Can Non-Profits Benefit From Salesforce NPSP?

According to the latest TechSoup reports, more than 54% of non-profit organizations are still not using any CRM (customer relationship management) tools. Their reliance on outdated systems creates significant challenges, as PwC has highlighted. Now, Salesforce has created advanced solutions for various industries including non-profits like Salesforce Non-Profit Success Pack…
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