Artificial intelligence (AI) and machine learning (ML) have emerged as transformative technologies, revolutionizing the way we interact with various platforms. One domain that stands to benefit greatly from this AI revolution is Salesforce, the renowned customer relationship management (CRM) platform. So, isn’t time we talked AI and Salesforce? How AI Will Change How You Use…
In the upcoming years, the integration of Generative AI has the potential to revolutionize customer relationship management (CRM) practices in various industries. This exciting and emerging technology holds the key to enhancing team productivity and delivering exceptional customer experiences when combined with your CRM system. Discover the transformative capabilities of this cutting-edge innovation and witness…
Can you imagine a world where marketing is powered by artificial intelligence, a world where machines work their marketing magic to captivate audiences and drive sales? Well, hold onto your hats, because the AI revolution is here, and it’s about to turn the marketing landscape upside down! In 2023, we’re witnessing an unprecedented transformation as…
Businesses are changing how they manage their customer relationships and experiences. CRMs, too, are evolving daily to equip businesses with more capabilities to advance their operational efficiencies. Today, we take a look at what CRM trends will dominate 2020 and beyond. With the wave of digital transformation gaining tremendous momentum in 2020, CRM vendors like…
It’s 2020, and some organizations are already experiencing digital fatigue. That’s an understandable reaction. There’s just too much happening in the digital transformation space. 2020 is promising to be a year full of reckoning for those looking to have successful digital initiatives – which is a good thing. Across industries, there’s going to be some…
When people hear talk about digital transformation, they imagine that it’s something that can be done overnight by getting new software or getting a new piece of ‘digital equipment’. The true meaning of this term has been lost to overuse and the marketing gimmicks of CIOs selling overnight IT solutions. What is digital transformation? Digital…
IBM and Salesforce have launched an Artificial Intelligence partnership, bringing their own respective AI systems together to create a cognitive computing breakthrough for the ages.