Salesforce has perfected a service provision specifically for nonprofit organizations both to service nonprofits and to support positive impact in the world today. Salesforce has managed to creatively address the core pain points of nonprofit organizations, which include fundraising, operations, and organizational program management. The impact this has had on service delivery as well as…
Customer Relationship Management (CRM) systems are cloud-based tech software used by organizations to effectively and systematically manage and record/store customer data and interactions. CRMs are desirable both in private and commercial sectors especially for managing customer information as well as identifying sales opportunities. But, for non-profits, there’s always a cloud of doubt somewhere as to…