The last few years have seen digital transformation dominate the talk around Industry 4.0 and it has for good reasons.
With the COVID era slowly ending, we can not fail to recognize the strides made toward digital transformation by a majority of businesses (most of which will transition into the future). So, what’s the state of digital transformation in the business world?
Change is inevitable in all aspects of life and the business world is no exception. The change process is faster in the business world. The world of business is rapidly changing and businesses must catch up.
The increasing competition and differentiation of businesses call for a bold step. The ability and determination to face the rules that customers dictate is very important in business viability and sustainability.
Businesses that stick in the game and are willing to fight for a bigger piece of the pie do not view such situations as threats but as lucrative opportunities for growth and sustainability.
Global technological advancements have made digital transformation a necessity in business processes. Any strategy and action that is not hinged on digital transformation might not be very effective in modern business practice.
What Is Digital Transformation?
Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing and improving how you operate and deliver value to customers. It’s not all about installing new computers, creating a profile on each social network, or installing a new CRM. It’s a complete cultural change that requires organizations to adopt new work philosophy that is internalized by all employees and managers. However, it is important to note that this is a gradual process that is determined by the resources and capacity that the company has. In summary, digital transformation is the difference between companies that die and those that endure. Companies have recognized the urgency of this evolution as indicated in the State of Digital Business Transformation 2018 report. According to the report, 89% of organizations have already adopted or are planning to adopt a digital strategy.Who Should Lead Digital Transformation Process?
The initiation and fruition of the digital transformation process are dependent on the top management position. From them should come the culture of change and the perception of something disruptive and exciting to be fostered by the rest of the team. This process becomes more successful when it starts from the top downwards. First to be digitalized should be the Board of Directors. The senior managerial positions can either choose to take charge of this procedure or form a devoted team specifically for this process.Implications of Digital Transformation
While creating and redesigning a business strategy based on digital transformation, four fundamental pillars must be taken into account in terms of the state of digital transformation. These four pillars include;- The technology
- The experience of the customer
- The business cultureThe objective of the business.