Salesforce

Salesforce, a leader in digital transformation, has raised the bar with its latest AI-powered Field Service tools. These tools are designed to enhance operations, increase productivity, boost revenue, and elevate customer interactions. What’s New? Swift Responses with Intelligent Automation Salesforce AI-driven Self-Service facilitates seamless communication across messaging platforms, including the Appointment Assistant and Einstein GPT…

In the rapidly evolving digital landscape, businesses are in a perpetual race to stay ahead. The key is understanding the market and, more importantly, the customer. Enter Salesforce Customer 360 — a tool that promises insights and a comprehensive understanding of your customer base. As businesses grapple with data from myriad sources, Customer 360 Salesforce…

In today’s rapidly evolving business landscape, companies are increasingly turning to cloud-based platforms to streamline their operations and enhance customer experiences. Salesforce, a leading customer relationship management (CRM) platform, has gained immense popularity due to its robust features and scalability. However, implementing and managing Salesforce effectively requires specialized expertise and dedicated resources. This is where…

In today’s fast-paced business world, organizations of all sizes and industries are embracing technology to streamline their operations, nurture customer relationships, and fuel growth. Salesforce, a renowned customer relationship management (CRM) platform, has emerged as a game-changer, empowering businesses to optimize their sales, marketing, and service processes. However, navigating the complex landscape of Salesforce and…

Artificial intelligence (AI) and machine learning (ML) have emerged as transformative technologies, revolutionizing the way we interact with various platforms. One domain that stands to benefit greatly from this AI revolution is Salesforce, the renowned customer relationship management (CRM) platform. So, isn’t time we talked AI and Salesforce? How AI Will Change How You Use…

As the world grapples with the effects of the ongoing global recession, businesses are facing immense pressure to reduce costs and streamline their services to stay afloat. In times of economic uncertainty, it becomes crucial for companies to adopt efficient processes that can help them weather the storm. This is where Salesforce, a cloud-based customer…

Salesforce Winter ’23 release has been announced. Salesforce is a customer relationship management (CRM) platform that helps businesses manage customer data, sales, marketing, and support processes. Each year, Salesforce releases several updates to its platform, and the Winter ’23 release is the latest one. Salesforce is one of the finest platforms that continues to bring…

Back in the days, there used to exist a debate in regards to Salesforce vs. traditional CRMs, as to which is the best for most businesses. Customer Relationship Management (CRM) is critical in running customer-centered operations of an organization. It serves as a customer center for the business. All customer-oriented activities are carried out here….

Nearly every organization, whether B2B or B2C, is quietly praying that 2021 won’t be anything like 2020. Although the Covid-19 pandemic goes on, we all hope that with the vaccines finally here, we’re headed for good times with B2B and B2C Salesforce Commerce cloud toolkit providing the starting point for ROI recovery. Unfortunately, even after…

Undertaking a Salesforce org review is now a necessity for any business that wants to stay afloat and ahead of the competition. The implementation of Salesforce alone is not enough for a valuable transformation to be achieved. If you fail to continuously invest in innovating and empowering your Salesforce installation, then you are most likely…

With Industry 4.0, things and processes that were originally managed internally by both machines and people are taken to the cloud making them controllable remotely from any location through the power of cloud computing and IoT.

The shift toward more patient-centred and affordable care has fueled consumerism in healthcare to new heights, at least going by the fact that Salesforce has launched the Salesforce Health Cloud Platform.

IBM and Salesforce have launched an Artificial Intelligence partnership, bringing their own respective AI systems together to create a cognitive computing breakthrough for the ages.

Healthcare Cloud was specifically designed to solve communications issues and challenges. It fills the gaps in patient engagement, connects patients and caregivers, and provides a comprehensive patient chart visual.

Salesforce FSC, the new-age financial advisors, not only carries valuable information about the client but also carries information on their household too.