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Customer Experience

03 Feb 20

4 Key CRM Trends That Will Define 2020 and Beyond

Businesses are changing how they manage their customer relationships and experiences. CRMs, too, are evolving daily to equip businesses with more capabilities to advance their operational efficiencies. Today, we take a look at what CRM trends will dominate 2020 and beyond. With the wave of digital transformation gaining tremendous momentum…
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06 Oct 19

The Importance Of A CRM To A NonProfit Organization

Customer Relationship Management (CRM) systems are cloud-based tech software used by organizations to effectively and systematically manage and record/store customer data and interactions. CRMs are desirable both in private and commercial sectors especially for managing customer information as well as identifying sales opportunities. But, for non-profits, there’s always a cloud…
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What Is Stopping The Smart Factory Revolution?
30 Aug 19

What Is Stopping The Smart Factory Revolution?

The transformation to smart factories has been the biggest buzz among manufacturers in the 21st century. It’s easy to see why. With the promise of reduced cost of production, the possibility of accurately predicting demand, improved quality control, and improved safety, it’s tough to ignore this opportunity as a manufacturer.…
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