Back in the days, there used to exist a debate in regards to Salesforce vs. traditional CRMs, as to which is the best for most businesses. Customer Relationship Management (CRM) is critical in running customer-centered operations of an organization. It serves as a customer center for the business. All customer-oriented activities are carried out here….
It is one thing for an organization to hire the most qualified employees. It is another thing to keep these employees motivated, dedicated, and consistently passionate about their daily work while fulfilling their job descriptions. In come employee engagement trends we are already witnessing today. Businesses need to provide the support required by employees while…
Salesforce is the world’s leading CRM platform. Salesforce helps businesses and their teams to operate seamlessly and with utmost efficiency. Salesforce has helped businesses with automation consequently bringing accuracy and precision to businesses. Salesforce has positioned itself as a market leader in the world of CRM. For its numerous features and capabilities, Salesforce has been…
Salesforce Admin Skills Kit is designed to upskill Salesforce Admins in today’s rapidly increasing competition. For instance, employers looking to hire Salesforce Admins will need the kit to write job descriptions and interview candidates. The Salesforce Admin Skills Kit is useful for existing Salesforce Admins. They can use the kit to prepare for performance reviews…
Salesforce Summer ‘22 release introduces new features and upgrades across the Salesforce ecosystem. The communication is designed to give Salesforce users a heads up on the changes beforehand so they are prepared. What is the Salesforce Summer ‘22 Release Date? Salesforce is announcing new Salesforce features and enhancements from across the Customer 360 platform. The…
Salesforce is a powerful CRM tool. It has helped many organizations carry out business operations smoothly, and has helped businesses with increasing sales, efficient deal closure, and operational efficiencies. However, customization and administration of Salesforce can at times be challenging. Moreover, common mistakes lead to increased and unnecessary costs, dragging work rate, and may eventually…
Salesforce’s Customer 360 is a customer relationship management (CRM) platform integrated with all Salesforce solutions to bring your company and customers under one platform from anywhere in the ecosystem. The new Customer 360 innovations brings together the following departments; IT Marketing Sales Commerce Services With Customer 360, companies can pull together all customer data into…
Every business desires to have a seamless operation of all business activities. This desire has driven many organizations to strive to acquire new and modern, technologically advanced digital solutions. For those with Salesforce already, the headache currently is on how to improve Salesforce CRM performance. The core objective behind developing these digital solutions is to…
Building for Salesforce deployments for scale can overwhelm your team, but not Salesforce experts. Also, if your team deploys using the wrong process, it may cost your business a fortune and hinder you from optimizing your Salesforce implementation. There are many differences between maintaining an in-house administration team and outsourcing administration services to manage your…
Salesforce is undoubtedly the leading CRM in the world with numerous packages and features tailored toward helping businesses with sales, marketing, customer experience and IT. Salesforce helps businesses of any size to keep customers happy everywhere, which is why one would wonder which is the best option between AppExchange vs custom development for expanding the…
Workplaces are dynamic. The work environment is ever-changing. Organizational cultures have a great effect on the productivity of the employees. A great workplace culture fosters the optimal performance of the employees. As we add more years to our calendars, workplace productivity trends keep arising and changing how we view the workplace and it’s effects on…
Industry 4.0 has presented a host of trends that are revolutionizing every aspect of doing business- from customer experience to supply chains. In manufacturing, for example, a lot if happening that’s going to permanently reshape our thinking. For businesses in the manufacturing industry, they can only marvel at the trends in manufacturing sales that are…
Salesforce implementations calls for heavy planning and investment thereof. Many organizations struggle with how to optimize Salesforce implementation. These organizations make heavy investments in the implementation phase intending to get tangible returns. However, most have resulted in a minimal return on investment, contrary to the business’s expectations. This is due to license underutilization and data…
The reason why many companies trust Salesforce as their number one choice of CRM is because it brings the powerful functionality of cloud computing and makes it accessible and relevant across all industries. But how do you relate Salesforce and digital transformation? And because the COVID-19 pandemic has brought about the volatility of customer demands,…
Employee engagement has been moving up the corporate agenda list and today, it’s more vital than ever for the survival of organizations and keeping valuable talent in the organization. Because employees are responsible for building your reputation, growing your business and developing customer relationships, having a team that is dedicated and enthusiastic towards their job…