Salesforce Admin Skills Kit is designed to upskill Salesforce Admins in today’s rapidly increasing competition. For instance, employers looking to hire Salesforce Admins will need the kit to write job descriptions and interview candidates.
The Salesforce Admin Skills Kit is useful for existing Salesforce Admins. They can use the kit to prepare for performance reviews and showcase their skillset using Salesforce.
Let’s say you have been an Admin for at least two years; the skills that will empower you could describe your product management experience in your current role, where you manage multiple products across the Salesforce Platform, and look for a position that provides the opportunity to implement new products and features within an organization.
Some tips for getting the most out of the Salesforce Skills Kit include;
Employers looking to hire Salesforce Admins should consider the following factors during the interview processes.
You want to hire a Salesforce Admin who is keen on every detail. They must demonstrate that they can work closely with stakeholders in delivering projects with attention to detail.
The significance of attention to detail includes;
Salesforce Admins who possess excellent communication skills. You want Admins that can translate businesses requirement into technical solutions using Salesforce products.
Communication is essential for all stakeholders in the following ways;
Implementing Salesforce solutions to solve problems is essential to meet specific business needs. Searching for a simple solution to a business problem you face is not always easy, but your ability to effectively solve problems is directly tied to your success.
For this reason, we encourage all admins to develop their problem-solving skills.
Problem-solver should have some of these Salesforce Admin capabilities for fast solution finding for complex issues;
Employers should hire Salesforce Admins that have an overall understanding of administrative functions within Salesforce. There exist two types of user management;
Genera management of user accounts; licensing and monitoring
Salesforce Admin should manage the available licenses effectively. One part of this is deactivating users who aren’t using Salesforce (inactive users), thus making licenses available for new user accounts. Since licenses have different restrictions and price tags, you must also ensure the correct license type is allocated to a user.
Some key metrics for monitoring include; the number of users used to compare against the number of licenses. This information is also available in Setup (under Company Information —> User Licenses section).
Also, the users by profile metric offer an excellent way to understand how your profiles are utilized. You can also keep an eye on the number of users with System Administrator profiles.
Ensure user profiles are assigned correctly based on your organization for a better experience. Profiles and permission sets determine which objects and fields a user can access, whereas roles determine what records a user can see relative to others in the organization’s hierarchy.
You need Salesforce admins to provide data-driven recommendations to senior management using visually compelling dashboards. You can develop your Salesforce data analysis skills by doing the following;
Be ready with questions when asked to create reports
It’s an excellent tool for onboarding new staff and very valuable as one foundation for reporting.
Salesforce Admins should be able to use tools like Flow to automate Salesforce processes. Included in Salesforce Flow are two point-and-click automation tools: Flow Builder, which lets you build flows, and Process Builder, which enables you to edit existing processes.
The two have the following differences;
Salesforce Admin Skills Kit is designed to make employees and employers succeed in using Salesforce solutions.
With tools like Leaner’s Mindset, employers can assess if prospective employees can demonstrate a passion for learning and stay ahead of the curve with constant upskilling.