saleforce voice

Einstein Voice: What is the New Voice-Activated Service Cloud by Salesforce?

Late last year, Salesforce announced a Voice-Activated Service Cloud designed to allow people to talk to the CRM software, opening many new opportunities for employees to work smarter and connect with clients more productively. Named Einstein Voice, the service is now about one year old and making strides in the industry. This is a recap…

August 29, 2020
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