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Customer Experience

25 Jul 21

Use These 7 Steps To Unify Data For Connected Customer Experiences

As the global shift to a digital-first approach intensifies, customers’ expectations of a connected user experience will only continue to increase. Therefore, it’s imperative to learn how to unify data for connected customer experiences that are future-proof. Even before the covid-19 pandemic began, consumers were clear that they expected businesses…
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11 Jul 21

How to Maintain Customer Relationships In A Remote Work Set Up

Irrespective of your business operations, whether remote or in office, you have to maintain customer relationships for business longevity. The ravaging coronavirus pandemic has drastically changed dynamics in the workplace. Whereas most people enjoyed working from the town office in the past, a growing number now either work from home…
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10 Feb 21

How Much Are Salesforce Managed Services?

The need to have a perfect Customer Experience (CX) score has put enormous demands on companies using salesforce as their CRM tool as customer experience (CX) is becoming more and more important. In many cases, it is the sole differentiator between a business and its competition which is why for…
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Salesforce Lessons and Solutions: A Look at Over 1000+ Org Confessions
17 Dec 20

Salesforce Lessons and Solutions: A Look at Over 1000+ Org Confessions

Salesforce offers anyone with System Admin permissions great power to customize their Salesforce org. The Salesforce platform is so intuitive that anyone, including those without expert knowledge, can customize their pages. Unfortunately, with great power comes great responsibility. Many Salesforce admins attempting to customize their orgs aren’t very responsible and…
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