Sales Archives — Plumlogix Inc.

16 Aug 23

Unleashing Salesforce GPT: A Revolution in Sales & Service

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Salesforce, the global leader in CRM, has recently announced the general availability and pricing of its new generative AI features: Service GPT and Sales GPT. These features help sales and service professionals work more efficiently by generating personalized and data-driven responses for customer interactions. In addition, Salesforce has also introduced…

20 Nov 22

Critical Action Points For Mid-Sized Organizations To Bridge Their Salesforce Adoption Gap

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The success of Salesforce implementation depends on unanimous adoption by end-users. Unfortunately, rarely will you find everyone on the same page from the onset which leaves many wondering how to bridge the Salesforce adoption gap. If you’re not convinced, consider the Whatfix CRM Survey 2020. In the survey; 40% of…

05 Jul 22

Top 5 Employee Engagement Trends That Will Dominate Beyond 2022

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It is one thing for an organization to hire the most qualified employees. It is another thing to keep these employees motivated, dedicated, and consistently passionate about their daily work while fulfilling their job descriptions. In come employee engagement trends we are already witnessing today. Businesses need to provide the…

30 May 22

Salesforce’s New Customer 360 Innovations for Marketing, Commerce, and Service Data

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Salesforce’s Customer 360 is a customer relationship management (CRM) platform integrated with all Salesforce solutions to bring your company and customers under one platform from anywhere in the ecosystem. The new Customer 360 innovations brings together the following departments; IT Marketing Sales Commerce Services With Customer 360, companies can pull…

23 Apr 22

6 Key Trends In Workplaces That Will Dominate 2022 And Beyond

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Workplaces are dynamic. The work environment is ever-changing. Organizational cultures have a great effect on the productivity of the employees. A great workplace culture fosters the optimal performance of the employees. As we add more years to our calendars, workplace productivity trends keep arising and changing how we view the…

18 Mar 22

Build Better Employee Engagements To Retain Vital Talent For Growth

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Employee engagement has been moving up the corporate agenda list and today, it’s more vital than ever for the survival of organizations and keeping valuable talent in the organization. Because employees are responsible for building your reputation, growing your business and developing customer relationships, having a team that is dedicated…

12 Feb 22

5 Reasons Why You Need AI features in Your Salesforce Org

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Salesforce is the most progressive CRM platform in the world today. There are more than five serious implementations of AI features on the Salesforce platform. These include Service Cloud Einstein, Marketing Cloud Einstein, Sales Cloud Einstein, Commerce Cloud Einstein, and Einstein across all the industry clouds. This is besides other…

30 Nov 21

Is Your Business Ready for Today’s All-Digital Customer? Here’s How to Get Started

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The all-changing customer expectations and the ever-evolving technological advancements have made today’s business landscape very slippery for those failing behind the digital transformation wave. It’s now harder to market, sell and engage your customers as they have all become digitally savvy and expect nothing less than a satisfying experience whenever…

06 Nov 21

7 Ways To Embed Customer Listening In Your Business For Better Customer Experience

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Most businesses track customer satisfaction, retention, returns, and so forth but they seldom listen well enough to translate patterns of customer behavior and interaction into higher levels of organizational performance. Customer listening is important and good for business and the companies that do it well tend to out operate, out-innovate…

29 Oct 21

8 Universal Sales Metrics Sales Leaders Should Think About in 2022

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Sales metrics are the key performance indicators, or KPIs, that empower a salesperson, team or organization to assess performance against goals and objectives, monitor progress and make necessary adjustments for continued sales success. Consistent success is achieved through balancing the high, medium and low performing sales. Sales metrics help you…