Technology

Customer Relationship Management (CRM) solutions have the potential to turn around any businesses’ fortunes. However, it’s also possible that it could derail your business, resulting in an ROI loss caused by CRM. Indeed, according to Scott Edinger of the Harvard Business Review, only one in ten CRM implementations are a glowing success. “In my work…

Employee recognition is a fundamental requirement in the organization. Employees who feel recognized are not only more likely to be happier but are also more productive. This increased productivity usually translates into increased revenues and profitability for the company. Unfortunately, very few employees feel appreciated in their places of work. Multiple studies, including a recent…

Employee retention currently ranks as one of the top priorities for organizations. In one recent survey by Bonusly, it was cited at the biggest challenge for the HR department alongside turnover. The costs associated with replacing top talent are what make employee retention such a monumental challenge. When you lose one of your employees, you…

For the past several tumultuous weeks, the black community globally, and in the US in particular, has been stirred to overwhelming proportions with the issue of racial equality. The seething and hypocritical undertones of bigotry and racism have suddenly jumped to the fore and has impacted people of all races, creed, and class. Now, whether…

Customer Relationship Management (CRM) tools offer many valuable functions for businesses and organizations. They improve informational organization, enhance communication, improve customer service, and improve analytics and data reporting. Above all, CRM platforms allow you to automate daily tasks, significantly improving general efficiency. A more efficient organization is a more profitable organization. The big challenge, however,…

Value stream mapping is a popular operational approach in many organizations, especially those that believe in lean operations. It helps minimize waste while maximizing productivity and customer satisfaction. Essentially, organizations can do more with less, thus realizing better value in the long run. Shortly, we’ll discuss the reasons why you should jump on the bandwagon….

The COVID-19 pandemic has forced most organizations to require their employees to work from home. This remote setting has become the new norm for employees. Because of its sudden implementation, it stands as a challenge for both employees and companies. Remote workers’ mental health has come into serious question, and urgent attention has had to…

Developing apps in the Salesforce environment is slightly different from software development in the real world. That’s because apps in the Salesforce environment are tightly bound to the confines of the Salesforce ecosystem and the Salesforce DevOps Center seeks to excite the system a bit further. The good news is that many developers are happy…

If your company is forward-thinking and obsessed with digital transformation like many enterprises today, then it’s probably heavily invested in Salesforce. This is a platform that allows you to get the best out of your investment with customizations that go beyond the ordinary limits. However, all this freedom means you must be prepared to install…

While there’s no doubt Salesforce is the leading and most powerful Customer Relationship Management (CRM) software today, it’s effectiveness and efficiency is heavily reliant on how effectively it’s managed and updated. Most people are accustomed to the traditional way of handling Salesforce administration- which has its ups and downs. However, there’s a different approach to…

If you are a JavaScript developer and have long wanted to join the Salesforce platform, here’s your entry way in-the JavaScript Developer I Certification. Today it’s possible to build amazing looking apps that are capable of tackling various tasks, all thanks to the introduction of the Lightning Experience. Since then, admins have had more power…

Managing a business in crisis requires a collection of bold steps that the small business sector must rigorously act on to be relevant in the present commerce space and this COVID 19 global crisis. Small business owners have no choice but to fight for their survival or go out of business. In any crisis, it’s…

CPQ Managed Services is an organized sales tool used by many successful organizations. In a constantly evolving and competitive marketplace, companies are ever-adapting to newer technologies to remain visible and relevant for their survival. Configure, Price, and Quote Software, or (CPQ)- is a sales tool designed to help organizations realize accurate and personalized targeted sales…

Reopening the office during a pandemic is an important talking point to reflect on during these times. For some, the reopening can’t come soon enough, as they have been longing to leave the confines of home and go mingle. Some view the whole operation with trepidation. Leaving the relative shelter and the safety of home…

DevOps and the cloud could sound a bit confusing to many people in the IT landscape, but they really aren’t that far apart. DevOps in the cloud continues to stand tall in the technology industry and is one of the secrets behind the supercharged deployment rates by software teams. DevOps has emerged in the IT…