Automation

What are the benefits of Manufacturing Cloud to business in the manufacturing industry? How can these organizations use this comprehensive solution from Salesforce to better their downline and improve customer satisfaction and experience? Manufacturing has often been considered a manual industry. However, innovative manufacturing organizations have moved a step further and deployed technological advancements that…

Digitization, digitalization and digital transformation are terms that have been used interchangeably. But do these words mean the same thing? In this article, we seek to understand what is the distinction between digitization vs digitalization vs digital transformation and can we benefit from it all. What is digital transformation? In the recent past, digital transformation…

Digital transformation is here and is revolutionizing how businesses operate, achieve their goals, boost their revenue, and better the customer experiences. Knowing how to speed up digital transformation means setting yourself up for a better tomorrow. With the COVID-19 crisis, businesses, corporates, and companies have had to make a major shift to speed up the…

The time for digital transformation is now. For one, everyone is now online. More than 80% of consumers discover new products online, and at least 70% make the first contact with sellers over the internet. Additionally, more businesses are embracing the digital wave, especially on the back of the covid19 disruptions. According to HubSpot, more…

Growing a small business in Pakistan is a tough challenge. Even without mentioning the devasting effects of the Covid19 pandemic, perennial challenges such as access to capital, founder dependence, and fatigue persist. It’s actually the main reason many small businesses fail. Fortunately, most Pakistani small businesses are slowly waking up to the value of the…

The majority of digital transformations are due to customer expectations, pain points, businesses innovation needs, and growth imperatives related to customer experience, a recent Salesforce research shows. In other words, whenever a business sets out to digitally transform its operations, they’re almost certainly reacting to customer experience needs. As the importance of end-to-end customer experiences…

Decentralized clinical trials (DCTs) have become a strategic priority for most pharmaceutical organizations. Initially viewed as a nice-to-have pilot, the approach is now the go-to trial method following the impact of the covid19 pandemic. The social distancing requirements occasioned by the coronavirus pandemic forced more than 76% of over 200 global clinical trial sponsors to…

According to the Digital Transformation Index 2020 report by Dell, eight in ten organizations have a digital transformation plan. The study which interviewed more than 4,000 business leaders globally also shows that 89% of organizations say there’s an even greater need for digital transformation and business to be merged on the back of the coronavirus…

With each passing day, the contemporary supply chain becomes increasingly complicated. Businesses continue to struggle with maintaining control over their supply chains, yet hidden hazards remain a big challenge to the business. Companies must know how to solve digital media supply chain problems with automation to eliminate inefficiencies hindering success. Despite all of the new…

One of the main ways financial institutions outdo the competition is via customer experience. With technology, customers even have more access to their financial institutions. If you are looking to build customer loyalty and have customers sign up for new or higher-end products, customer experience is the way to   go. Impressive CX experiences cannot be…

A day in the life of a Salesforce admin. You need to export your organization’s data and back it up somewhere else (because something could happen, and you could lose it, even if it is in the cloud). You also need to ensure that data quality within the system, for example, duplicate data, does not…

Aligning the Salesforce platform to company goals is the ultimate goal for every Salesforce user. That’s because the platform is worthless if it doesn’t take you closer to your dreams. Unfortunately, the Salesforce platform is also a vast one. No one can claim to have mastered the entire CRM, especially since Salesforce introduces new features…

Salesforce offers anyone with System Admin permissions great power to customize their Salesforce org. The Salesforce platform is so intuitive that anyone, including those without expert knowledge, can customize their pages. Unfortunately, with great power comes great responsibility. Many Salesforce admins attempting to customize their orgs aren’t very responsible and need a few Salesforce lessons…

The Covid-19 pandemic just won’t go away. After over 14 months of havoc, it seems like we’re witnessing the darkest days of the pandemic yet. The number of cases, hospitalizations, and lives lost currently at the highest since the pandemic started, makes it a necessity to examine the Covid-19 Vaccine Management challenges and solutions to…

The definition of marketing is changing for everyone and so is the understanding of the benefits of marketing automation in manufacturing. For one, most marketing has shifted online in line with changing consumer behaviors. More importantly, the marketing department’s focus is no longer the product on sale but customer experience. Brands that find success in…