Customer Experience Archives — Page 5 of 6

How to Develop a Great Employee Recognition Program

20 Jul 20

5 Employee Retention Strategies to Keep Your Top Talent

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Employee retention currently ranks as one of the top priorities for organizations. In one recent survey by Bonusly, it was cited at the biggest challenge for the HR department alongside turnover. The costs associated with replacing top talent are what make employee retention such a monumental challenge. When you lose…

17 Jul 20

Taking Action For Racial Equality And Justice: The Case Of Black Lives Matter Every Day, Everywhere

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For the past several tumultuous weeks, the black community globally, and in the US in particular, has been stirred to overwhelming proportions with the issue of racial equality. The seething and hypocritical undertones of bigotry and racism have suddenly jumped to the fore and has impacted people of all races,…

10 Jul 20

11 Tips To Engage Employees In Remote Settings

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The COVID-19 pandemic has forced most organizations to require their employees to work from home. This remote setting has become the new norm for employees. Because of its sudden implementation, it stands as a challenge for both employees and companies. Remote workers’ mental health has come into serious question, and…

23 Jun 20

JavaScript Developer I Certification- The Latest Salesforce Certification Available to All

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If you are a JavaScript developer and have long wanted to join the Salesforce platform, here’s your entry way in-the JavaScript Developer I Certification. Today it’s possible to build amazing looking apps that are capable of tackling various tasks, all thanks to the introduction of the Lightning Experience. Since then,…

20 Jun 20

Leading Through Change—How SMBs And Midsize Companies Are Managing Their Businesses In Crisis

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Managing a business in crisis requires a collection of bold steps that the small business sector must rigorously act on to be relevant in the present commerce space and this COVID 19 global crisis. Small business owners have no choice but to fight for their survival or go out of…

29 May 20

Common Salesforce Administration Mistakes and How to Avoid Them From the Beginning

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Every business has its problems, and even though Salesforce is such a powerful tool, it’s not immune to Salesforce administration mistakes. There is always an aspect of the administration that needs careful attention. Salesforce can supercharge companies to increase their sales, close deals faster, and execute tasks more efficiently. It…

12 Apr 20

Five Reasons a Salesforce Org Review Is a Must to Maximize Your CRM Investment

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Undertaking a Salesforce org review is now a necessity for any business that wants to stay afloat and ahead of the competition. The implementation of Salesforce alone is not enough for a valuable transformation to be achieved. If you fail to continuously invest in innovating and empowering your Salesforce installation,…

24 Mar 20

Which is Better? Hiring a Salesforce Admin/Developer or Using a Managed Service Provider Like Plumlogix

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Salesforce managed services can really be a game-changer for your organization if you sign up with the right provider like plumlogix.com. Running a business that relies on CRMs like Salesforce may at times be very frustrating when you can’t readily acquire and retain the right Salesforce talent. If you’ve ever…

24 Feb 20

Yearning for a successful CRM implementation? Consider These 8 Tips for Guaranteed Success

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Implementing a CRM is one of the surest ways to transform your organization’s operational efficiency and potentially increase your revenues. However, as noted by the Merkle Group, up to 63% of all CRM implementation projects experience issues right from the start, and in most cases, fail. That’s not a great…

16 Feb 20

Good Customer Experience equals Business Success. Here’s is how to do it

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Have you, for once, imagined what your customers’ overall perception of your brand or business is? What constitutes a good customer experience for them? Customer experience (CX) is, according to experts, the game-changer in today’s business landscape. It’s what will differentiate one business from another and puts it ahead in…

Customer Experience

5 Employee Retention Strategies to Keep Your Top Talent

Taking Action For Racial Equality And Justice: The Case Of Black Lives Matter Every Day, Everywhere

11 Tips To Engage Employees In Remote Settings

JavaScript Developer I Certification- The Latest Salesforce Certification Available to All

Leading Through Change—How SMBs And Midsize Companies Are Managing Their Businesses In Crisis

Common Salesforce Administration Mistakes and How to Avoid Them From the Beginning

Five Reasons a Salesforce Org Review Is a Must to Maximize Your CRM Investment

Which is Better? Hiring a Salesforce Admin/Developer or Using a Managed Service Provider Like Plumlogix

Yearning for a successful CRM implementation? Consider These 8 Tips for Guaranteed Success

Good Customer Experience equals Business Success. Here’s is how to do it

10 Salesforce Integrations to Maximize CRM Productivity

Salesforce Summer ’25 Release: What You Need to Know

Why Should You Hire a Salesforce Integration Consultant?

20 Common Salesforce Problems Solved by Managed Services

What Does a Salesforce Consultant Do? Roles, Benefits & Costs Explained

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